Reporting Concerns

OMF International UK believes that each person matters to God, which is why we serve the church and seek to bring the gospel to all the peoples of East Asia.

It also means that we are committed to reflecting God’s character in maintaining the highest possible biblical standards of integrity and accountability in the work we do.

Everyone serving with OMF International UK, whether in the UK or based in East Asia, is obliged to conduct themselves in keeping with these high standards and to treat others with dignity and respect.

Whether you are a member of the public, or are part of OMF International, we invite you to report any concerns you may have about the behaviour of OMF people around the world.

Safeguarding

OMF International UK is committed to the safety, security and dignity of children and adults who are vulnerable or at risk.

Any allegation or concern regarding the abuse of a child or a vulnerable adult must be treated seriously and reported as soon as possible. A concern can arise when you observe or suspect abusive behaviour, when an allegation is made or disclosed, or where there are indicators (signs and symptoms) of suspected abuse on the victim.

To report a concern:
Directly contact the OMF International UK safeguarding team at UK.CSO@omfmail.com

All concerns raised will be investigated thoroughly and action taken in line with OMF International UK’s safeguarding policies and procedures.

Your confidentiality will be maintained to the fullest practical extent. The main exceptions are when the law requires disclosure, or when someone is at risk.

Whistleblowing

If you discover information which you believe shows a serious malpractice, illegal actions, wrongdoing or unacceptable behaviours or practices by OMF International UK members, employees or volunteers, we ask you to report it.

Legislation protects those who raise legitimate concerns. No one who makes a report in good faith will be subjected to any form of detriment or disadvantage as a result of it.

Your concern could be about one of the following, and could be about things that are happening now, have happened in the past, or are likely to happen in the future:
● A criminal offence
● The breach of a legal obligation
● A miscarriage of justice
● A danger to the health and safety of any individual
● Damage to the environment
● Deliberate concealment of information related to any of the above

It could also be about something not included in the list above.

To report a concern:
Directly contact the OMF International UK leadership team via UK.leadershipcoord@omfmail.com.

Your concerns should be reported as quickly as possible so they can be investigated and any appropriate action taken.

Your confidentiality will be maintained to the fullest practical extent. The main exceptions are when the law requires disclosure, or when someone is at risk.

Issues will be investigated as soon as possible and action taken in line with OMF International UK’s whistleblowing policies and procedures.

Note for those serving with OMF International UK (as members, employees, or volunteers): Issues of a personal rather than public concern should be raised using OMF International’s internal grievance procedures.

Any other concerns

If you have any other concerns or questions about the work of OMF International UK not covered by the safeguarding or whistleblowing sections above, please let us know by emailing omf@omf.org.uk or calling us on 01732 887299.

If you have a complaint, written complaints may be sent to OMF International (UK), Station Approach, Borough Green, Sevenoaks, Kent, TN15 8BG or by e-mail at UK.LeadershipCoord@omfmail.com. Verbal complaints may be made by phone to 01732 887299 or in person to any of OMF International (UK)’s staff, members or trustees at the above address or at any of our events or activities.

We appreciate your help in bringing matters to our attention. Thank you.